Preset notes
Utilities
58 in the picker · 2 archived
Payout rejected · 10
Consistency rule not metUsed 64 times
Trading days below the minimumUsed 51 times
Payout below the minimum amountUsed 38 times
Identity not verifiedUsed 120 times
Payout method not verifiedUsed 47 times
Name on the method does not match the account holderUsed 33 times
Open positions still runningUsed 22 times
Hedging found in the trading historyUsed 18 times
Copy trading detectedUsed 9 times
Requested before the first payout windowUsed 41 times
Account breached · 9
Max drawdown hitUsed 212 times
Daily loss limit hitUsed 187 times
Trailing drawdown hitUsed 96 times
Positions held over the weekendUsed 28 times
Traded during the news blackoutUsed 31 times
Exceeded the max contractsUsed 44 times
Prohibited strategy (martingale)Used 12 times
Inactive for 30 daysUsed 73 times
Hedging across accountsUsed 15 times
KYC refused · 9
Document expiredUsed 88 times
Document photo is blurryUsed 142 times
Corners of the document are cut offUsed 67 times
Selfie does not match the documentUsed 54 times
Name differs from the accountUsed 71 times
Proof of address is older than 3 monthsUsed 99 times
Proof of address is a screenshotUsed 40 times
Document type not acceptedUsed 35 times
Under the minimum ageUsed 8 times
Account disabled · 8
Multi-accountUsed 58 times
Account sharingUsed 36 times
Copy tradingUsed 29 times
Third-party EAUsed 21 times
Promo code abuseUsed 17 times
ChargebackUsed 44 times
Requested by the traderUsed 12 times
Fraud suspectedUsed 31 times
Refund declined · 6
Outside the refund windowUsed 92 times
Challenge already startedUsed 61 times
The account was tradedUsed 47 times
Payment already refundedUsed 13 times
Chargeback in progressUsed 9 times
Reset and add-on fees are not refundableUsed 24 times
Support ticket closed · 6
Answered by emailUsed 310 times
No reply from the traderUsed 205 times
Duplicate of another ticketUsed 98 times
Solved by the traderUsed 77 times
Out of scopeUsed 52 times
Escalated to complianceUsed 19 times
Competition disqualification · 5
Rules of the competition brokenUsed 14 times
Hedging between entriesUsed 6 times
Account breached during the eventUsed 22 times
Identity not verified in timeUsed 11 times
Shared accountUsed 4 times
Affiliate request declined · 5
Audience does not matchUsed 45 times
Website cannot be reachedUsed 18 times
Brand terms in the domain nameUsed 12 times
Incomplete profileUsed 63 times
Self-referral suspectedUsed 16 times